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Dear Participant, please note that only Module 0 of both the Basic and Refresher program are accessible to all participants. Unit 1 of Basic program is accessible to only the eligible participants, who have paid the fee for the program (fee exemptions included). Unit 1 of the Refresher program is accessible to the existing RLGP candidates only, Also, please note that in few of the Units you are directed to You Tube links for additional information. Some of the links might not work for technical reasons. Your learning is not limited in anyway if you do not go through those videos.

Incredible India Tourist Facilitator (IITF) Certification Programme

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    Incredible India Tourist Facilitator (IITF) Certification Programme is a digital initiative of Ministry of Tourism (MoT), Govt. of India for the citizens of India to become a part of the booming Tourism Industry. It is an online programme where one can learn about tourism at their own time, space, path and pace. The successful completion of this programme would enable the learner to become a Certified Tourist Facilitator of Ministry of Tourism, Govt. of India.


    Toll-Free Number:1800-180-6479 (Available from Monday to Saturday, 10:00 AM - 5.00 PM In the evening.)

    अतुल्य भारत पर्यटक सहयोगी ( आईआई टी एफ ) प्रमाणन कार्यक्रम, पर्यटन मंत्रालय, भारत सरकार द्वारा एक डिजिटल पहल है जिसके माध्यम से भारत के नागरिक भारत के बढ़ते पर्यटन उद्योग का एक हिस्सा बन सकते हैं I यह एक ऑनलाइन कार्यक्रम है जहां कोई भी अपनी सुविधा के अनुसार सुनिश्चित समय, स्थान, पथ और गति से पर्यटन के बारे में जान सकता है। इस कार्यक्रम को सफलतापूर्वक पास करने पर, शिक्षार्थी पर्यटन मंत्रालय द्वारा प्रमाणित पर्यटक सहयोगी बन सकते हैं |
    टोल-फ्री नंबर: 1800-180-6479

    IITFC - Notification Board

    • IITFC Online Examination And Profile Field Update
    • Webinar Updates

    Posted on: 4th Jan 2022

    Dear Participant,

    Greetings from the IITTM.

    IITTM celebrates International Women's Day by recognizing women with exemplary work in the field of Tourism, Hospitality, and other related industries on 8th March 2022 under "Azadi ka Amrit Mahotsav", an initiative of the Government of India to celebrate and commemorate 75 years of progressive India and glorious history of its people, culture and achievements. 

    On this occasion, IITTM & the Ministry of Tourism would be organizing various activities and events including activities dedicated to women. In this connection, IITTM & the Ministry of Tourism would be identifying and listing such women entrepreneurs/employees who have shown their mettle in the field of tourism, hospitality, and related industries.  

    Please fill in the form using the below link for nominations.

    https://forms.gle/2xxUhnPzREJ3ZjFXA

    Thanks,
    Administrator, IITFC-IITTM


    Posted on: 16th Nov 2021

    Dear Participants,

    Greetings from the Incredible India Tourist Facilitator (IITF) Certification Program.

    The last date for updating the details for the verification process has been extended to 21st Nov 2021 at midnight. If the verification status is showing as 'Invalid', please correct the details by clicking on the 'Update' button as suggested in the 'Remarks' column.

    On the update details form, candidates need to update the field details mention in the 'Remarks' column ONLY i.e. no need to update all the fields in the form. Please check the details carefully before submitting the form because once the details are submitted you can not edit the detail again.

    The updated document verification detail form is active for the candidates who appeared and passed the Second Online Exam ONLY.

    Candidates who have already updated the details are not required to update the details again.

    Note:  After submitting the update detail form, the status will be shown as 'Verification is under process' and this will be updated to 'OK' after the verification update details window will be closed, so please do not write an email regarding the status update. We also request to all candidates please do not send multiple emails for the same type of query.

    Keep checking your email and notification on the IITFC web portal for further updates.

    Thanks,
    Administrator, IITFC - IITTM

    Posted on: 3rd Nov 2021

    Dear Participants,

    Greetings from the Incredible India Tourist Facilitator (IITF) Certification Program.

    As per the instructions of the 'Ministry Of Tourism', the document verification process was conducted for verifying the details filled by candidates during the second online examination registration. We have published the status of the. 'Document Verification' process on the IITFC web portal and found some discrepancies in the details filled in by some candidates in the online exam registration form.

    Kindly follow the below instruction to check the status of 'Document Verification' and update the details(only if the status is showing as 'Invalid'):

    A) log in on the IITFC web portal using your login credentials.

    B) Click on the link 'Document Verification status' located under the right-hand side navigation block named 'Online Exam Registration'.

    C) After clicking on the link 'Document Verification status' you will be redirected to the verification status page. On the page, you can check the status of the 'Document Verification' process in the table format. The 'Document verification status' has two values as mentioned below:

    1) OK: In this case, no need to update any details, and the details shared by candidates during the online exam registration process will be used for further 'Police verification' procedure.

    2) Invalid: It means we found some discrepancies in the details/documents filled/uploaded by the candidate during the online exam registration and need to be corrected by the candidates. The candidate can find the information regarding the fields that need to be updated by the candidate in the 'Remarks' column in the table and can update the details by clicking on the 'Update' button.

    On the update details form, the details will come as auto-fill and the candidate needs to update the field details mention in the 'Remarks' column ONLY i.e. no need to update all the fields in the form.

    If the value in the remarks column says 'Mother Name Correction', then you need to correct the Mother's name in the relevant field as per the document uploaded by you.

    Ex 1: Value in the 'Mother name' field is 'Prem Gupta' and in the document uploaded by the candidate have mother name as 'Prem Lata Gupta', then you need to correct the mother name in the form field as 'Prem Lata Gupta' and submit the form.

    Ex2: If the remarks column says 'scan copies of ID, Address proof, age, educational and aspirant Dis documents are not visible clearly (not readable)', then you need to upload the clean copy of the self-attested document again.

    The window for updating details will be closed on 15th Nov 2021 at midnight, so please update the details on priority otherwise the details/document shared by candidates during the exam registration will be used for further 'Police verification' process'. 

    Note:  The details updated/provided by the candidates will be used for the further 'Police verification' process, so please provide the correct details and check the details carefully before submitting the form because once the details are submitted, you can not update the details again. No details will be accepted sent via email after the update details window is closed.

    This is only for those candidates who passed the Second main online exam.


    In case of any queries please write an email to 'iitfcexam1@iittmnoida.ac.in' ONLY. Email sent to any other email address will not be considered.

    Thanks,
    Administrator, IITFC - IITTM

    Posted on: 25th Sep 2021

    Dear Participants,

    Greetings from the Incredible India Tourist Facilitator/Guide (IITF/IITG) Certification Programme.

    Kindly take note that we are doing some nomenclature/terminology changes in the RLG OCC Certificate as per the discussion with the various stakeholders of the Tourism industry, therefore we are disabling the functionality of downloading the OCC Certificate for RLG users. The functionality of the updated OCC certificate download will be resume on the IITFC web portal dated 25th Sep 2021 at 5:00 PM onwards.

    All the RLG participants who have completed the course and already downloaded their OCC certificate, are advised to kindly download the updated OCC certificate again once the functionality for downloading the RLG OCC certificate is up and running again on the IITFC web portal and discard the previously downloaded RLG OCC certificate.

    Note: The above notification message is only for existing RLG participants who enrolled for the 'Refresher Course' on the IITFC web portal.

    Thanks,

    Administrator, IITFC-IITTM.


    Posted on: 25th Sep 2021

    Dear Participant, 

    Greetings from the Incredible India Tourist Facilitator (IITF)/IITG Certification Program.

    This notification is regarding the queries we are receiving from the candidates for the course module completion issues(not showing as tick-marked)  and the "Assessment is not accessible". 

    If the assessment or the course is not showing as tick-marked after successful completion of the course unit, then please read the instructions on the FAQ page (https://iitf.gov.in/local/staticpage/view.php?page=IITFC-FAQ) on the IITFC web portal.

    Candidates need to follow the solution steps mentioned under the very first heading "Assessments not being visible" on the FAQ page.

    Case-1: Updating your Chrome Browser settings after course reading:  After updating the settings of your chrome browser successfully by following the steps mentioned on the FAQ page, for the course unit which is already completed, but not showing tick-mark: You need to open the course content window again and click on the course start link/button again and close the course(No need to read the complete course again which you have already completed). 

    In some cases, you are required to read the complete course unit again to mark it as 'Completed' i.e. to show the tick mark.

    Case-2: Settings are OK of your Chrome browser: In some cases courses are not showing as completed(with tick-marked) even if all settings of the chrome browser are correct, it means the candidate missed reading some course content slides or skiped clicking on some links in the course content slide during the course reading, so please make sure that read all course content slides to complete the course.

    The solution steps mentioned on the FAQ page are only for the Google Chrome browser ONLY and if the candidate is using the Google Chrome browser for the course reading.

    The assessment will be accessible only when the course unit will be marked as "Ticked".

    Note: If you have already completed the course, please ignore this email. In case of any queries, please write us an email to "iitfcexam1@iittmnoida.ac.in" ONLY. Email sent to any other email address will not be considered. Also, Request to all candidates that please do not send multiple emails for the same type of query

    Thanks.



    Posted on: 23rd Sep 2021

    Dear Participants,

    Greetings from the Incredible India Tourist Facilitator (IITF) Certification Program.

    The document verification window is opened for you. Kindly update/correct the details on priority as per the 'Remarks' column value. The last date for updating the details is 26th Sep 2021 midnight.

    Kindly follow the below instruction to check the status of 'Document Verification' and update the details:

    A) log in on the IITFC web portal using your login credentials.

    B) Click on the link 'Document Verification status' located under the right-hand side navigation block named 'Online Exam Registration'.

    C) After clicking on the link 'Document Verification status' you will be redirected to the verification status page. On the page, you can check the status of the 'Document Verification' process in the table format. The 'Document verification status' has two values as mentioned below:

    1) OK: In this case, no need to update any details, and the details shared by candidates during the online exam registration process will be used for further 'Police verification' procedure.

    2) Invalid: It means we found some discrepancies in the details/documents filled/uploaded by the candidate during the online exam registration and need to be corrected by the candidates. The candidate can find the information regarding the fields that need to be updated by the candidate in the 'Remarks' column in the table and can update the details by clicking on the 'Update' button.

    On the update details form, the details will come as auto-fill and the candidate needs to update the field details mention in the 'Remarks' column ONLY i.e. no need to update all the fields in the form.

    If the value in the remarks column says 'Mother Name Correction', then you need to correct the Mother's name in the relevant field as per the document uploaded by you.

    Ex 1: Value in the 'Mother name' field is 'Prem Gupta' and in the document uploaded by the candidate have mother name as 'Prem Lata Gupta', then you need to correct the mother name in the form field as 'Prem Lata Gupta' and submit the form.

    Ex2: If the remarks column says 'scan copies of ID, Address proof, age, educational and aspirant Dis documents are not visible clearly (not readable)', then you need to upload the clean copy of the self-attested document again.

    Once the update details form is submitted, you can not update the details again, so please check the details carefully before submitting the details. 

    Note: After 26th Sep 2021 midnight, no request will be accepted for updating the details.

    Thanks,
    Administrator, IITFC - IITTM

    Posted on: 13th Sep 2021

    Dear Participants,

    Greetings from the Incredible India Tourist Facilitator (IITF) Certification Program.

    The last date for updating the details for the verification process has been extended to 17th Sep 2021 midnight. If the verification status is showing as 'Invalid', please correct the details by clicking on the 'Update' button as suggested in the 'Remarks' column.

    On the update details form, candidates need to update the field details mention in the 'Remarks' column ONLY i.e. no need to update all the fields in the form. Please check the details carefully before submitting the form because once the details are submitted you can not edit the detail again.

    The updated document verification detail form is active for the candidates who appeared and passed the First Online Exam(Feb 2021) ONLY.

    Candidates who have already updated the details are not required to update the details again. 

    Note: After submitting the update detail form, the status will be shown as 'Verification is under process' and this will be updated to 'OK' once the details are verified again by the verification team and found correct, so please do not write an email regarding the status update. We also request to all candidates please do not send multiple emails for the same type of query.

    Keep checking your email and notification on the IITFC web portal for further updates.

    Thanks,
    Administrator, IITFC-IITTM

    Posted on: 9th Sep 2021

    Dear Participants,


    Greetings from the Incredible India Tourist Facilitator (IITF) Certification Program.


    As per the instructions of the 'Ministry Of Tourism', the document verification process was conducted for verifying the details filled by candidates during the first online examination registration. We have published the status of the 'Document Verification' process on the IITFC web portal and found some discrepancies in the details filled in by some candidates in the online exam registration form.

    Kindly follow the below instruction to check the status of 'Document Verification' and update the details(only if the status is showing as 'Invalid'):

    A) log in on the IITFC web portal using your login credentials.

    B) Click on the link 'Document Verification status' located under the right-hand side navigation block named 'Online Exam Registration'.

    C) After clicking on the link 'Document Verification status' you will be redirected to the verification status page. On the page, you can check the status of the 'Document Verification' process in the table format. The 'Document verification status' has two values as mentioned below:

    1) OK: In this case, no need to update any details, and the details shared by candidates during the online exam registration process will be used for further 'Police verification'.

    2) Invalid: It means we found some discrepancies in the details/documents filled/uploaded by the candidate during the online exam registration and need to be corrected by the candidates. The candidate can find the information regarding the fields that need to be updated by the candidate in the 'Remarks' column in the table and can update the details by clicking on the 'Update' button.

    On the update details form, the details will come as auto-fill and the candidate needs to update the field details mention in the 'Remarks' column ONLY i.e. no need to update all the fields in the form.

    If the value in the remarks column says 'Mother Name Correction', then you need to correct the Mother's name in the relevant field as per the document uploaded by you.


    Ex 1: Value in the 'Mother name' field is 'Prem Gupta' and in the document uploaded by the candidate have mother name as 'Prem Lata Gupta', then you need to correct the mother name in the form field as 'Prem Lata Gupta' and submit the form.

    Ex2: If the remarks column says 'scan copies of ID, Address proof, age, educational and aspirant Dis documents are not visible clearly (not readable)', then you need to upload the clean copy of the self-attested document again.

    The window for updating details will be closed on 12th Sep 2021 at midnight, so please update the details on priority otherwise the details/document shared by candidates during the exam registration will be used for further 'Police verification' process.'

    Note: The details updated/provided by the candidates will be used for the further 'Police verification' process, so please provide the correct details and once the details are submitted by the candidate, you can not update the details again. No details will be accepted sent via email after the update details window is closed

    This is only for those candidates who passed the First online exam.
    In case of any queries please write an email to 'iitfcexam1@iittmnoida.ac.in' ONLY. Email sent to any other email address will not be considered.

    Thanks,
    Administrator, IITFC-IITTM.

    Posted on: 20th Aug 2021

    Dear Participants,

    Greetings from the Incredible India Tourist Facilitator (IITF) Certification Programme.

    We have enabled the functionality for downloading the OCC certificate for the IITF/IITG "Refresher Course" on the IITFC web portal.

    Candidates who have completed all modules of the "Refresher Course" can download their OCC certificate from the IITFC web portal.

    The link for downloading the OCC certificate "Download OCC Certificate" is available in the right-hand side navigation block named "ONLINE COURSE COMPLETION CERTIFICATE". It is requested to all candidates, please read the instructions for downloading the OCC certificate by clicking on the link "Instructions For Downloading The OCC Certificate" before downloading their OCC certificate.

    Thanks,
    Administrator, IITFC-IITTM

    Posted on: 20th Aug 2021

    Dear Participants,

    Greetings from the Incredible India Tourist Facilitator (IITF) Certification Programme.

    We have enabled the functionality for downloading the OCC certificate for the "Refresher Course" on the IITFC web portal.

    Candidates who have completed all modules of the "Refresher Course" can download their OCC certificate from the IITFC web portal.

    The link for downloading the OCC certificate "Download OCC Certificate" is available in the right-hand side navigation block named "ONLINE COURSE COMPLETION CERTIFICATE". It is requested to all candidates, please read the instructions for downloading the OCC certificate by clicking on the link "Instructions For Downloading The OCC Certificate" before downloading their OCC certificate.

    Thanks,
    Administrator, IITFC-IITTM

    Dear Participants,

    Hope You are doing well.

    !!Greetings from IITTM!!


    PLAN, PREPARE & PREVAIL
    Indian Institute of Tourism & Travel Management, in collaboration with Tourism Aid Network (TAN), invites you to be part of a national movement to fight back against COVID-19. The tourism industry and its stakeholder have hit hard by this Pandemic but remember, together we stand. By contributing even 01 hour a day, we will defeat this unseen fear while supporting each other.

    Want to know how your contribution can make a difference and how you can unlock opportunities for upskilling, certification, and other perks? Do not forget to join us as per the details given below :

    Topic: IITTM & Tourism Aid Network Join hands for Aid
    Time: Jul 14, 2021 05:00 PM India

    Join Zoom Meeting
    https://zoom.us/j/95242913492
    Meeting ID: 952 4291 3492